Case application appraising the secretaries at

First, the form used to rate the secretaries was grossly insufficient. The experts said that the way to get all the administrators to take the appraisal process more seriously was Case application appraising the secretaries at stop tying it to salary increases.

The picketing, caustic remarks by disgruntled administrators, and rumors of an impending slowdown by the secretaries there were about on campus made Rob Winchester wonder whether he had made the right decision by setting up forced ranking.

A handful of secretaries had begun picketing outside the presidents home on the university campus. Answer each question fully, and include relevant citations from articles, or online research. The picketing, caustic remarks by disgruntled administrators, and rumors of an impending slowdown by the secretaries there were about on campus made Rob Winchester wonder whether he had made the right decision by setting up forced ranking.

He met with them the next morning. Since universities in general—and Sweetwater, in particular—have paid secretaries somewhat lower salaries than those prevailing in private industry, some secretaries left in a huff that first year. He knew, however, that there were a few performance appraisal experts in the School of Business, so he decided to set up an appointment with them to discuss the matter.

A committee of secretaries had developed it.

In addition, they recommended that the vice president rescind his earlier memo and no longer attempt to force university administrators to arbitrarily rate at least half their secretaries as something less than excellent.

What additional actions if any do you think will be necessary? Expect to write about 2—4 pages, double-spaced, APA Style, excluding references and the title page.

Salary increases would have to be made on some basis other than the performance appraisal, so that administrators would no longer hesitate to fill out the rating forms honestly.

Two Sweetwater experts agreed to consider the problem, and in 2 weeks they came back to the vice president with the following recommendations. Do you think that the experts recommendations will be sufficient to get most of the administrators to fill out the rating forms properly?

Three weeks after he came on board in September, Sweetwaters president, Robs boss, told Rob that one of his first tasks was to improve the appraisal system used to evaluate secretarial and clerical performance at Sweetwater U.

This move, in effect, forced each supervisor to begin ranking his or her secretaries for quality of performance. Salary increases would have to be made on some basis other than the performance appraisal, so that administrators would no longer hesitate to fill out the rating forms honestly.

The two consultants pointed out that this was, in fact, an unfair procedure since it was quite possible that any particular administrator might have staffers who were all or virtually all excellentor conceivably, although less likely, all below standard.

For example, those rated excellent received the maximum increases, those rated good received smaller increases, and those given neither rating received only the standard across-the-board cost-of-living increase.

Some of the recommendations such as substituting the new rating form for the old seemed to make sense. The experts said that the way to get all the administrators to take the appraisal process more seriously was to stop tying it to salary increases. They recommended instead a form like that in Figure What performance appraisal system would you develop for the secretaries if you were Rob Winchester?

The picketing, caustic remarks by disgruntled administrators, and rumors of an impending slowdown by the secretaries there were about on campus made Rob Winchester wonder whether he had made the right decision by setting up forced ranking.

This cleared the way for all support staff to receive a maximum pay increase every year. First, the form used to rate the secretaries was grossly insufficient.

Most of the administrator From that time on, most administrators simply rated all secretaries excellent in order to reduce staff turnover, thus ensuring each a maximum increase.

This once-a-year appraisal in March had run into problems almost immediately, since it was apparent from the start that administrators varied widely in their interpretations of job standards, as well as in how conscientiously they filled out the forms and supervised their secretaries.

Therefore, most administrators were less than accurate when they used the graphic rating forms that were the basis of the clerical staff evaluation.

They recommended instead a form like that in Figure application case: appraising the secretaries at sweetwater u Rob Winchester, newly appointed vice president for administrative affairs at Sweetwater State University, faced a tough problem shortly after his university career began.

case study – appraising the secretaries at sweetwater university Rob Winchester, newly appointed Vice President for Administrative Affairs at Sweetwater University, faced a tough problem shortly after his university career began.

APPLICATION CASE: APPRAISING THE SECRETARIES AT SWEETWATER U

Review the Case application: APPRAISING THE SECRETARIES AT SWEETWATER U at the end of Chapter 9 of your textbook. Review the three questions at the end of the case. Think about how you might answer those questions. Chapter 9 – Case Study: Appraising the Secretaries at Sweetwater U: 1.

I believe that the experts’ recommendations will be sufficient to get most of the administrators to fill out the rating forms properly%(45).

CASE STUDY Appraising the Secretaries of Sweet water University SUMMARY OF THE CASE: This case study is about the newly appointed vice president, Rob Winchester and about the difficulties he faced shortly after his university career fresh-air-purifiers.com's boss, Sweetwater's president assigned him the first task of improving the performance appraisal system used to evaluate secretarial and clerical.

Essay on Case Application: Appraising the Secretaries at Sweetwater U Words | 4 Pages ranking technique but would definitely challenge the idea of not tying salary increases to appraisal forms because it’s what they’ve always done and it is the only way they feel they can provide competitive wages for secretaries.

Download
Case application appraising the secretaries at
Rated 3/5 based on 83 review
(c)2018